The Community Engagement & Services Department brings Reno together through empowering initiative and programs that inspire pride, build trust, and strengthen connections. By creating welcoming spaces for all, we ensure every voice is heard and every person belongs.

Public Engagement

The City is reviewing its public engagement process to understand community preferences

Reno Direct

This department helps connect citizens with our city services

Seniors

The City of Reno is committed to keeping our senior citizens connected

Clean and Safe

This department helps address homeless concerns

RCI

This program provides participants with an opportunity to learn about City operations

Environmental Services

This department helps provide information on natural resource stewardship

Language Access

This program serves the purpose of ensuring equitable access to government services

There are many opportunities to volunteer in Reno, to help improve the quality of life in the Biggest Little City in the World.  Below are links to information about a wide array of volunteer needs:

If you don't see the opportunity you seek in the above list, please contact Reno Direct.

Request Service

The quickest and easiest way to report and track requests is to use our online citizen portal. You may also contact Reno Direct by calling 775-334-4636 on weekdays from 9am to 4pm.

Commonly Requested Services