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COVID-19 Updates

View Washoe County Phase 2 Guidelines for businesses. Also see: Governor Sisolak's May 26, 2020 Phase 2 update and the Nevada United: Roadmap to Recovery infographic.

 

Please pay attention to our COVID-19 web page, our social media, emails and other credible sources of news for the most recent updates and information.

FAQs & Info

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Expand/Contract Questions and Answers

  • General Information

  • Sewer Bill Problems and Concerns

  • Call Before You Dig Information

  • How is the sewer system maintained?

  • How is the storm drain system maintained?

  • How to avoid sewer problems?

  • Is your sewer stopped up?

  • What are the two systems?

Contact Information 

For any questions or concerns within the City of Reno, please contact Reno Direct at 334-4636 or email at RenoDirect@reno.gov.

For more information about the City of Reno, Sewer and Storm System Maintenance, please call Public Works Maintenance and Operations, Corporation Yard, 775-334-2243 Monday-Friday 7:00 a.m. to 4:00 p.m.

Emergency Numbers

After Hours: 775-352-4249

Sewer Overflows, Street Flooding, Storm Drain Blockage, Drainage Ditch Problems

Remember, Call Before You Dig at 811 or 1-800-227-2600