Call Statistics

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Annual Statistics (Total Call Volume Annually by Month)

   2013  2014  2015  2016  2017
January  32469 31850  37508  35443  37017 
February  30496 30158 34743  34213 33873
March  34786 33236 39946 36672 36885
April  34786 33173 38620 37709 34965 
May  34490 37845 42394 39582  38870
June  36114 37774 44609 45717 39517
July  37253 41782  45971 42821 42569
August  38712 40304 46477 42222 42697
September  37280 38531 43666 40211 39587
October  34614 37934 41006 40410 -
November  31829 34180 35477 34101 -
December  33739 38045 36451 36449 -
Total 416844 434812 486868 465550   345980

 

Annual Statistics (Change in Total Call Volume Annually by Month)

 

Total +/-

2013-2014

% Change

2013-2014

Total +/-

2014-2015 

% Change

2014-2015 

Total +/-

2015-2016

% Change

2015-2016 

Total +/-

2016-2017 

% Change

2016-2017 

January   -619  -1.91%  5658  17.76% -2065 -5.50% 1574 4.44% 
February  -338  -1.11%  4585  15.20% -530 -1.52% -340  -0.99% 
March  -1550  -4.46%  6710  20.19% -3274 -8.20% 213  1.00% 
April  -1317  -3.82%  5447  16.42% -911 -2.35% -2744  -0.92% 
May  1731  4.79%  4549  12.02% -2812 -6.63% -712 -0.98%
June  251  0.67%  6835  18.09% 1108 2.42% -6200 -13.56%
July  3070  7.93%  4189  10.00% -3150 -6.90% -252  -0.99% 
August  3024  8.11%  6173  15.30% -4255 -9.20% 475 1.01% 
September  3739  10.75%  5135  13.32% -3455 -7.90% -624  -0.98% 
October  3320  9.59%  3072  8.09% 596 1.45% -
November  2351  7.39%  1308  3.82% -1376 -3.88% - -
December  4306  12.76%  -1594  -4.18% -2 -0.01%
Yearly Total  17968  4.22%  52067  12.17% -20126 -4.02% - -