COVID-19 Updates

View Washoe County Phase 2 Guidelines for businesses. Also see: Governor Sisolak's May 26, 2020 Phase 2 update and the Nevada United: Roadmap to Recovery infographic.


Please pay attention to our COVID-19 web page, our social media, emails and other credible sources of news for the most recent updates and information.

Program Registration

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Click for Online Registration

You don't have to fill out the household account form below. You can create an account online.

Household Account Form Online Form - Must be completed. Please update every 2 years or when customer changes occur.  This establishes an account with which one can register!  Be sure to include an email address for online registration. (PDF version of Household Account Form)

Participant Information Form Online Form - Sierra Kids & Camps (Vacation Station) customers must also complete this form for each participant. This form will be kept in the Youth Office and at each location a participant attends. (PDF version of Participant Information Form)

To request a refund, a credit or a transfer please fill out this Request for Refund Form and email to or - FAX to 334-2449 - drop or mail to one of the addresses below.

If you'd prefer to print a copy, please submit completed forms to:

To request financial assistance to help participate in a City of Reno program visit the Program Scholarships webpage.

For additional information or assistance, please call 775-334-2262.

*We've updated our paper PDFs to a new online system. After you complete your form, we'd love to hear your feedback regarding the new process. Please provide your feedback

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