Truckee Meadows Winter Preparedness GuideWinter Preparedness

The City of Reno provides safe roadway access in an environmentally sound manner during winter months. Become familiar with the Public Works Snow and Ice Control Plan so you are aware of the procedures the City will take to keep the roads safe during adverse winter conditions (does not include roads maintained by Nevada Department of Transportation, Washoe County and the City of Sparks).

The City's street system contains approximately 2,361 lane miles. It is divided into twenty snow and ice removal routes. The City's snow and ice-control material is primarily a mixture of salt and sand along with salt brine which is used as a pre-treatment for grades and bridges to assist in keeping these areas open.

Download Winter Preparedness Guide (8mb)

For Statewide Road Conditions visit NV Roads

To view routes that are not maintained by the City of Reno: Washoe County has a wonderful resource called Quick Map. Read and close the Disclaimer page and then search for your area. 

Some additional helpful links include:

Please contact Reno Direct at 334-INFO with any questions, comments and concerns.



Vídeos sobre hielo y nieve en español

Salt Brine

As of the 2024-25 winter season, the City of Reno is using a brining method to treat streets for snow and ice. Prior to a snow or ice event, City crews apply salt brine to the Priority 1 streets, bridges and inclines. The brine consists of a clear solution of tap water and sodium chloride (road salt), mixed in concentrations of 23.3 percent salt, and has a freezing point of -6º F.  Salt brine is applied to the roadway to prevent snow from bonding to the streets, making it easier and safer to plow. Brine is up to 20 times more effective than salt and sand and is labor efficient since it is applied during normal operating hours prior to the arrival of the storm. 

Salt Brine FAQs

Priority Snow Plow Routes

Plowing operations typically begin when there is noticeable snow accumulation on streets. Snow plows may hit main street intersections before snow accumulation to address icy conditions with a sand and salt mixture. Most of the plowing occurs in the higher elevation routes and outlying areas due to the fact that these areas receive the most snow accumulation.

In what order will streets be plowed?

The City of Reno street system contains approximately 2,361 lane miles and is divided into twenty routes. Priority is given to arterial and collector streets along with school zones. Secondary streets are plowed after Priority streets as resources become available.

Priority 1 and 2 streets include major streets, collector streets, areas around schools, and emergency service sites (police stations, fire stations and hospitals). Examples of Priority 1 streets include portions of Virginia Street, Longley Lane and Stead Boulevard. Examples of Priority 2 streets include Center Street, Evans Avenue and Hunter Lake Drive. 

See our current list of priority streets by route or view the route maps below.

View map in a separate web page

Interactive Snow Plow Coverage Map

Want to know when your street was plowed? Search for an address in the search box. Then select the date and select the desired date range.


Culs-de-sac and HOA Properties

The City of Reno is implementing a Cul de Sac plowing program beginning this year with four pieces of equipment. This effort will take time, so please be patient until we reach your street. Please remove garbage cans and basketball hoops from the street prior to any forecasted storms, as well as parking vehicles off the street whenever possible.

We ask that elderly or citizens with a disability check with your neighbor, if possible, for help shoveling your driveway or sidewalk. The city is limited on staffing, and the street's staff will be operating the plow trucks during storm events. 

Private streets and Cul de sacs that are located on or off of main private streets are the responsibility of the HOA. 

Check the plow map above to see if your street is listed.

Crew members will tandem plow and/or sand for traffic accessibility on priority streets until they have completed the priority. The drivers will then go into each of the twenty routes and continue to plow the Priority 2 streets until all are cleared with one lane in and one lane out. When all Priority 2 streets are cleared with one lane in and one lane out, then the drivers will go back and clear the rest of the street. The streets will be plowed from the inside lane to curbside. Each crew will continue plowing and/or sanding until the storm has ended and all first and second priority streets are cleared and safe.

After a storm, street sweepers will be sent out to remove all applied salt and sand materials as expeditiously and safely as weather and road conditions permit. In order to comply with Federal air quality mandates, the City has 4 days after the end of a storm event to have all salt / sand materials removed from its streets.
 
In the event of a major storm, the City of Reno Streets Department can call on the Sewer Line Section, Facilities Maintenance Section, and Fleet Maintenance for additional assistance. Contractors can also be hired to assist the City. 

ResourcesThe City of Reno has the equipment, drivers and crews to implement the Snow and Ice Plan.

PersonnelMaintenance & Operations has a total of 50 snow plow operators. As needed, crews are scheduled to work two 12-hour shifts for 24 hours/day service.

Equipment20 Ten cubic yard dump trucks fitted with plows and/or sand spreaders 1 Four cubic yard dump trucks fitted with plows and/or sand spreaders

Community Assistance Questions

While the City does not offer this type of service, some of our regional partners do. Please refer to RTC for public transportation options.
Road closures can happen due to construction, special events, or weather events. You may view our interactive road closure map can provide information on road closures happening throughout the city.
While this is not a service that the city provides, our regional partners may be able to help. Please contact Washoe County Senior Services at 775-328-2575 or email sr_info@washoecounty.gov for more information.
Residents should call 9-1-1 for medical emergencies only. Non-emergency appointments should be rescheduled. Residents can also make arrangements for transportation with family, friends, rideshares, shuttle services, or RTC.

Snow Plow Questions

Reno Direct, a non-emergency service center, is here to assist you with service requests and general information. You can call us at 775-334-4636 on weekdays from 9 a.m. to 4 p.m. or use our online form to report an issue.
During a storm event the primary objective is to keep main roadways as safe and accessible as possible. To accomplish this, the snow is plowed from the travel lanes to the side of the roadway as efficiently as possible beginning with the highest priority routes.

During significant snow events the large amount of snow that is plowed from the roadways creates a snow berm along the side of the roadway. Driveways and sidewalks are often affected by snow berms as plowing occurs. This is an unavoidable part of the snow plowing process. The City does not remove the berms from driveways or sidewalks.
Sand/salt is utilized to improve traction and to speed up the melting process. Sand/salt is primarily used at intersections, inclines, curves and bridges. Sand/ salt is generally applied after plowing when ice is present on the roadway.
HOAs and apartments are responsible for handling streets and culs-de-sac on private property. Check the plow map to see if your street is listed. You can find a map of City of Reno

Plow operators plow by priority to keep our whole city safe. The priorities are as follows:

  • Priority 1: main roadways
  • Priority 2: collector streets
  • Priority 3: residential areas

Avoid travel if possible until your streets are clear or the roads become safe. A map of our snow plow priorities is available.

The City is using Salt Brine on the roadways which consists of clear water and a mix of 24% sodium chloride (road salt). Before a snow or ice storm event, City crews will pre-treat the priority one streets, bridges, and inclines with salt brine.
During large events, crews are scheduled to work 24 hours a day, 7 days a week. Please use our online reporting system to request plowing during non-business hours or on the weekends. 

Tree/Electricity Questions

Reno Direct, a non-emergency service center, is here to assist you with service requests and general information. You can call us at 775-334-4636 on weekdays from 9 a.m. to 4 p.m. or use our online form to report an issue. If it is after hours or on the weekend, please contact our Street on-call number at 775-830-1122
If tree branches are touching utility lines and there is no arcing or sparking or fire, contact NV Energy. If there is sparking or fire, call 911
It is the homeowner's responsibility to remove trees and branches that came from private property if it has fallen in a roadway or on other's property (yards, cars, etc.). If a fallen tree is causing a hazard or has caused an injury, call 911.
You can check the status of your outage or report an outage at NV Energy.
Issue Contact Phone
Emergency   9-1-1
Non-Emergency Police RPD Non-Emergency (775) 334-COPS (2677)
Power Outages NVEnergy (775) 834-4444
Downed trees on City of Reno roads or right of ways Reno Direct (775) 334-INFO (4636)
After Hours: (775) 352-4292
Downed trees on power lines NVEnergy (775) 834-4444
Downed trees on Washoe County roads or right of ways Washoe 3-1-1 3-1-1 or 775-328-2003
Flooding on City of Reno roads or right of ways Reno Direct (775) 334-INFO (4636)
After Hours: (775) 352-4292
Flooding on Washoe County roads or right of ways Washoe 3-1-1 3-1-1 or 775-328-2003
Road Conditions Nevada Department of Transportation (NDOT) 5-1-1 or www.NVRoads.com
Requests for Nevada Department of Transportation roads Nevada Department of Transportation (NDOT) 775-888-7000 or Submit NDOT request online
Trash or Recycling not picked up Waste Management (775) 329-8822
Airport Closures Reno Airport www.RenoAirport.com