They will work with businesses, property owners, residents, city and county government to make the core of the city cleaner, safer and friendlier with the ultimate goal of creating more reasons for people to visit the downtown area.
This work will be accomplished with the use of ambassadors who will interact daily with and provide assistance to residents, visitors and the homeless. In addition to the ambassadors, the Downtown Reno Partnership staff will focus on advocacy and leadership for the downtown area.
To learn more, visit: Downtown Reno Partnership
Call the Ambassador Hotline
The Downtown Reno Partnership ambassadors are available via the Ambassador Hotline below. You can call them with questions, comments or feedback about their work. You can also call them if you see an issue in downtown that needs to be addressed. This is a non-emergency hotline. Ambassadors help with cleaning, escorts, social assistance, navigation and similar services.
Ambassador Hotline: 775-313-4080
A Business Improvement District (BID) is a private sector funding mechanism designed to improve the environment of a business district with new services financed by a self-imposed and self-governed property assessment. These services are provided exclusively within the district, and are different from – rather than a replacement of – those already provided by the City.
Depending on your property’s location, the BID will offer three levels of service.
- STANDARD SERVICES will be provided throughout the entire district and include safety, on-demand spot cleaning, and marketing. Teams of safety ambassadors will be deployed district-wide and will focus on crime deterrence and engagement with street populations and visitors.
- PREMIUM SERVICES will add maintenance patrols within the core of downtown, concentrated on litter and graffiti removal, public furniture cleaning, power washing, and more.
- PREMIUM-PLUS SERVICES are concentrated along the Virginia Street corridor and include additional daily maintenance.
Overall, by providing the above services, the BID will help stabilize downtown streets by improving safety, addressing homelessness, enhancing cleanliness, and activating public spaces. In addition, it will help foster additional activity for existing businesses, attract new investment and businesses to downtown and act as a champion by aligning existing groups to speak with a single unified voice on behalf of downtown.
View the complete Management Plan and Engineer’s Report that lay out how the BID was designed and how it will operate. In addition, the Downtown Action Plan contains additional information related to the BID, as well as other important priorities and initiatives for downtown improvements.
Where does the BID Exist?
The Downtown Reno BID encompasses a large area of the downtown bounded roughly by Interstate 80/9th Street to the north; Wells Avenue to the east; the Truckee River, California, and Moran Streets to the south; and Keystone Avenue to the west.
Why should I support the BID?
Safety ambassadors, which have been deployed successfully in other cities, will focus on hospitality, quality of life issues, and social work to allow Reno Police to focus on conventional crime. New resources will be provided to expand maintenance services and introduce new marketing and economic development initiatives. The BID board of directors – made up of a wide variety of property owners, businesses, and residents in the district – will make budget decisions which ensure direct accountability to those who pay.
Most importantly, BIDs have a track record of success – nationally, they have a renewal rate of 99%, and there are studies that show they have a positive effect on property values, sales, and occupancies.
Need additional information?
For questions or concerns directed to the City, please contact the City of Reno Liaison to the BID Jeff Limpert at (775) 657-4573.
Otherwise, contact the Downtown Reno Partnership at (775) 432-0772.