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Payments

On Thursday, September 20 from approximately 8:00-9:30 a.m., we will not be able to accept any payments in-person at City Hall. This includes payments for business license and building permits. We apologize for the inconvenience.

Accessibility

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Notice Under The Americans With Disabilities Act of 1990, as amended by the Americans with Disabilities Act Amendments of 2008 (ADAAA):

In compliance with 28 CFR 35.106 this notice is posted on the City’s website at: Reno.Gov, at all City facilities, and included with job applications and program schedules. The City also periodically publishes this notice with various media outlets.

In accordance with the requirements of Title II of the ADAAA no qualified individual with a disability shall, on the basis of disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the City, access to City facilities, or be subjected to discrimination by the City.

Employment

The City of Reno does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations issued by the U.S. Equal Employment Opportunity Commission under Title I of the ADAAA.

Effective Communication

The City of Reno will generally, upon request, provide appropriate aids and services leading to effective communication for qualified individuals with disabilities so they can participate equally in any of the City of Reno’s programs, services, or activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Requests for Accommodation

The City of Reno will make all reasonable modifications to policies and programs to ensure that individuals with disabilities have an equal opportunity to enjoy all of its facilities, programs, services, and activities. For example, service animals are welcome in the City of Reno offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, and/or activity of the City of Reno, should contact the ADAAA Employment and Program Coordinator as soon as reasonable, but no later than 48 hours, before the scheduled event. Anyone requesting an auxiliary aid or service or a modification of policies or procedures is encouraged to submit a Request for Reasonable Accommodation Form.

The ADAAA does not require the City of Reno to take any action that would fundamentally alter the nature of its programs, services, or activities, or impose an undue financial or administrative burden.

Grievance Procedure

Complaints that a facility, program, service, or activity of the City of Reno is not accessible to individuals with disabilities should be directed to the designated ADAAA Employment and Program Coordinator. The ADAAA Employment and Program Coordinator will process all ADAAA related complaints and retain (as appropriate) or refer the complaint to the appropriate designated ADAAA Coordinator as described below. You may also submit a ADA Complaint Form online.

Contact Information:

ADAAA Employment and Program Coordinator 
Andrena Arreygue
Department of Human Resources
City of Reno
P.O. Box 1900
Reno, NV 89505
Telephone: 775-334-2285
Fax: 775-334-2045

ADAAA City Facility Access Coordinator
Frank Avera, Facility Manager
Department of Public Works
City of Reno
P.O. Box 1900
Reno, NV 89505
Telephone: 775-334-2243
Fax: 775-334-2491

ADAAA Coordinator for Public Sidewalks, Streets and Traffic Signals:
Charla Honey, City Engineer
Department of Public Works
City of Reno
P.O. Box 1900
Reno, NV 89505
Telephone: 775-334-2548 
Fax: 775-334-1226

ADAAA Coordinator for Parks and Recreation Programs and Services
April Wolfe, Therapeutic Recreation Specialist
Department of Parks, Recreation, and Community Services
City of Reno
P.O. Box 1900
Reno, NV 89505
Telephone: 775-333-7765
Fax: 775-321-8338

Forms

Public Meetings

Reasonable efforts will be made to assist and accommodate physically disabled persons attending the meeting. Please contact the City Clerk’s Office at 775-334-2030 at least 48 hours in advance of a public meeting so that arrangements can be made. Request for Reasonable Accommodation Forms may also be submitted online.

Additional Information: