Reno Direct, a non-emergency service center, is here to assist you with City government service requests and general information. Whether you're reporting an abandoned vehicle or graffiti, or looking for City of Reno information, contacting Reno Direct will ensure that your request, suggestion or issue is addressed by the appropriate department.
You can call us at 775-334-4636 on weekdays from 8:00 am to 5:00 pm or use our online form to report an issue. You can also use our online chat service. You'll still get a Reno Direct representative, but now you can do it straight from your computer! Online chat is located in the lower right-hand corner of any web page!
For reporting graffiti in your neighborhood:
- If you see graffiti in progress, call 9-1-1. For your safety, do not engage the individuals.
- You can also call Secret Witness at 775-322-4900 and earn a reward for reporting graffiti criminals. You may be eligible for a cash reward, if the information leads to the arrest and conviction of those involved in the crime of graffiti vandalism. Yes, you can still remain anonymous even if you receive a cash reward.
- If you see graffiti on a building, wall, fence, etc., call Reno Direct at 775-334-4636 (INFO) and tell them the location of the graffiti or submit an online service request. We can begin the process to have it removed.
- If graffiti has occurred on property owned by you, please file a police report.