Reno Direct, a non-emergency service center, is here to assist you with City government service requests and general information. Whether you're reporting an abandoned vehicle, graffiti, or looking for City of Reno information, contacting Reno Direct will ensure that your request, suggestion or issue is addressed by the appropriate department.

You can call us at 775-334-4636 on weekdays from 9 a.m. to 4 p.m. or report an issue online. You can also use our online chat service.

Additional Resources

• Public Comment Form 
• Submit an Online Police Report
• General FAQs

Public Records Notice

In accordance with NRS Chapter 239 all information submitted by you will be entered into the public record, made available for public inspection, and freely disseminated without restriction. 

You have the option to remain anonymous. The City will investigate and try to substantiate the issue you have reported. If you choose to provide your contact information you may be called as a witness if you are leaving a complaint that pertains to business license or code enforcement. 

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Windows Media Player Word Viewer Excel Viewer PowerPoint Viewer