COVID-19 Updates

Please pay attention to our COVID-19 web page, our social media, emails and other credible sources of news for the most recent updates and information.

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April 15, 2020 update regarding COVID-19 (novel coronavirus)

Post Date:04/15/2020 10:13 AM

COVID-19 update for businesses

The Regional COVID-19 Business Operations Guide is updated with new guidance and directives. The guide summarizes operational restrictions and mandatory closures for certain types of businesses during this public health emergency. In this update, you will find:
  • New restrictions and guidance from the Nevada Health Response in relation to the Governor’s latest directive on:
    • Publicly accessible sporting and recreation facilities that encourage social congregation (such as golf courses);
    • Showrooms for the sale of goods at essential businesses;
    • Places of worship;
    • Real estate showings; and
    • In-home beauty services. 
  • Updated alcohol sale guidelines for restaurants, breweries, wineries, and distilleries. 
  • New guidance for grocery stores and other retail businesses providing safety standards for employees and customers. 
Please also check out the updated Operational Guidelines for Essential Businesses handout that can be posted at your business establishment. Download the 8.5x11 version or the 11x17 version.
We are working to update and provide additional documents in Spanish. As soon as those are translated, they will be available at Reno.Gov/COVID19. We will continue to bring you updated information on the COVID-19 situation as it relates to the business community.
Read the rest of today's important message to businesses from the City of Reno.

14th COVID-19-related death reported in Washoe County

The Regional Information Center is reporting that an additional Washoe County resident has died from COVID-19. The deceased was a male in his 70s. It is being investigated if the deceased had underlying health conditions. This is the 14th COVID-19-related death in Washoe County.
Washoe County surpassed 100 recoveries and sits at 103. There were 17 additional positive cases of COVID-19 reported.

  • Total COVID-19 cases in Washoe County: 549 (+17 from 4/14)
  • Deaths: 14 (+1)
  • Recoveries: 103 (+11)
  • Active cases: 432 (+5)
  • Currently hospitalized: 32 (-2)
  • Cases who have discharged from hospital: 41 (+0)

More Regional Information Center updates (1)

More Regional Information Center updates (2)

DETR announces call center vendor, reiterates new method for online filing system

The Nevada Department of Employment, Training and Rehabilitation (DETR), will open a new Unemployment Insurance (UI) call center today to help assist claimants with general questions related to the unemployment insurance filing process. The agency is partnering with global customer service provider Alorica to manage the inquiries and anticipates that Alorica staff scope may change based on needed support. The call center will answer a newly established general question toll-free hotline: 800-603-9671. Operation hours will mirror the state’s current expanded UI call center hours of Monday through Friday, 8 a.m. to 8 p.m.

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