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Reno Fire Department offers citizens an innovative way to #SelfReport

Post Date:04/07/2020 11:21 AM

The Reno Fire Department (RFD) is proud to introduce our citizens to Reno Community Connect. RFD is the first public safety agency in Nevada to implement this innovative online technology into its existing response protocols.

Community Connect is completely voluntary, and residents are individually able to decide what information they are comfortable sharing. Residents simply create a profile, enter critical property and occupant information which is then made available to public safety agencies at the time of dispatch. Refer to the Community Connect Explainer video for more information.

Data provided by residents within Community Connect is 100% secure and is used only for the purpose of better serving the resident during emergency situations.

“When responding to a residence, there is often critical information that would assist in how we respond to that incident,” Reno Fire Chief Dave Cochran said. “Letting us know who the best point of contact is in case of an emergency, if yourself or family members have functional needs that we should prepare for, or even if you have any pets you’d like us to know about, can really help us serve citizens in the most effective and caring way possible when it matters most.”

In addition, Emergency Managers will be able to make better decisions based on Community Connect data during major incidents. For instance, First Due is deploying Community Connect for COVID-19; empowering the public to self-report their status and condition, thus providing public safety officials with a more accurate operating picture.

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