Use this online form to report an issue to Reno Direct and it will be routed directly to the appropriate City department to be addressed. Examples of issues include: graffiti removal, abandoned cars, nuisance properties, or other issues within city limits. If you do not see the request type you're looking for or have a question contact us at 775-334-INFO, weekdays 8 a.m. to 5 p.m., or via email at firstname.lastname@example.org.
Please note: The service center handles requests for the City of Reno and does not physically resolve service requests.
Citizen Service Representatives use a computer system that allows them to accept, manage, route and track citizen service requests to the appropriate department. If residents choose to use the online form instead of speaking to a representative, the information they enter into the secure form will automatically generate a service request in the computer system.
Stay informed on the status of your online request.
Citizens can choose to receive updates via email on the status of their request, just by checking a box on the form and providing their email address!
If you need to file a police report, please go to the Police Reporting System.
Submit Service Request Online