Biggest Little City

About Submitting Online Requests

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Reno Direct Customer Service Representatives use a sophisticated computer system that allows them to accept, manage, track and route citizen service requests to the appropriate department. If residents choose to use the online form instead of speaking to a CSR, the information they enter into the secure form will automatically generate a service request in the computer system.

Stay informed on the status of your online request.
Citizens can choose to receive updates via email on the status of their request, just by checking a box on the form and providing their email address!

Go to online service request form

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