CALL COUNT 2010
911 INCOMING CALLS
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL
911 Emergency (L/L) 3,908 3,744 4,138 3,900 4,028 4,386 4,589 4,308 4,163 4,134 3,649 3,811 48,758
911 Cell (wireless) 8,399 7,688 8,463 8,263 8,892 9,287 10,502 10,244 10,346 9,681 8,771 9,584 110,120
TOTAL 911 CALLS 12,307 11,432 12,601 12,163 12,920 13,673 15,091 14,552 14,509 13,815 12,420 13,395 158,878
911 RING TIME FIGURES  
Calls answered
under 10 seconds
11,828 10,969 12,141 11,690 12,435 13,059 14,437 13,996 13,799 13,161 11,826 12,748 152,089
Shown as Percentage 96.15% 95.96% 96.41% 96.13% 96.27% 95.53% 95.71% 96.20% 95.19% 95.27% 95.22% 95.17% 95.73%
                           
TOTAL CALLS  
*All Calls Received 28,760 26,224 29,169 28,338 29,951 33,007 41,676 38,917 38,264 36,134 32,598 34,687 397,725
Average Calls per Day 959 874 972 945 998 1,100 1,389 1,297 1,275 1,204 1,087 1,156 1,105
911 Call Percentage 42.77% 43.59% 43.20% 42.92% 43.14% 41.42% 36.21% 37.39% 37.92% 38.23% 38.10% 38.62% 39.95%
**TOTAL CALLS 35,438 31,595 35,324 34,241 36,127 39,476 41,676 38,917 38,264 36,124 32598 34687 434,467
*All Incoming Emergency & Non Emergency Calls*
**All Incoming & Outound Emergency, Non Emergency and Administrative Calls**