Biggest Little City
  • Rainbow  by Sb Sullivan
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    Desert Rainbow

    Photo Credit: Sb Sullivan

  • 2
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    Couple sitting at Wingfield Park

    Photo Credit: Darron Birgenheier

  • Nala
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    Service Dog, Nala, at the Truckee River

    Photo Credit: Timothy Conzachi

2009 Call Statistics

Call Count 2009

2009 monthly stats

 Both 2009 and 2008 showed the highest call volume in the month of July with 44,607 calls in 2008 and 41,516 in 2009.  The lowest call volume for both years was in the month of November; 34,913 calls for 2008 and 33,335 for 2009.


Of the total 444,752 calls in 2009; 371,004 were incoming. 
159,808 of those calls were made to 911 Emergency Lines.
66.42% of the 911 calls were made from cell phones.

 2009 graph   


During the 2009 Annual reporting period Emergency Communications received 103 complaints and 10 commendations from citizens and user agencies, representative of .02% of calls received and a complaint decrease of almost 1%.    


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