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Media Contacts:

Matthew Brown, Communications Program Manager

Matthew oversees the City's press communications and public relations activities.

Office phone: 775-785-5855
Cell phone: 775-354-8780

Deanna Gescheider, Director of Communications and Community Engagement

Deanna directs the Department of Communications and Community Engagement, this includes overseeing and managing strategic direction for the City's: media relations, print and new communications, television production and web services.

Office phone: 775-348-3909
Fax: 775-334-3124


National Public Safety Telecommunications Week honors dispatchers

Post Date:04/15/2014 8:44 AM
April 13-19 marks National Public Safety Telecommunications Week. It’s an opportunity to thank the men and women in our community who answer emergency calls and dispatch emergency personnel and equipment.

Tomorrow, at the April 16 Reno City Council meeting, the public safety dispatchers of Reno Emergency Communications (ECOMM) will receive a proclamation dedicating this week to their invaluable public-service efforts.

ECOMM is the largest public-safety communications center in Northern Nevada and the primary link to public-safety services in Reno and Washoe County. It handles 400,000-plus calls annually ranging from structure and wildland fires to burglaries in progress, medical calls, domestic disputes and missing juveniles.

ECOMM provides emergency and non-emergency communications services for the Reno Police Department; Reno Fire Department; University of Nevada, Reno Police Department; Truckee Meadows Community College Police Department; and Reno Marshal’s Office.

Demonstrating a commitment to professional policy and practice, the City of Reno’s ECOMM has been voluntarily involved in the CALEA (Commission on Accreditation for Law Enforcement Agencies) program since 2004 and became the first dispatch or communications agency in Nevada to receive accreditation in November 2006. To date, ECOMM remains the only stand-alone CALEA-accredited dispatch agency in Northern Nevada.

For more information about ECOMM, visit or call 326-6610.
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